Voice recording of two-way radio calls, has many benefits for an organisation.
Voice recording offers definite proof that specific conversations took place amongst your employees.
For recording of two-way radio calls, we recommend the British designed Entel software solution.
In recent years Entel have really been coming out with some great innovations and products.
The Entel E-PoC Recorder.
Advanced Voice, Data and Call Recording solution is able to record your voice, data and call recordings, in an easy to use software package.
The software allows the user sort, search and replay voice records.
The operator is also able to view the messages’ history, as well as monitor user activity in the communication channels.
Another great feature of the E-POC Recorder, is the ability to analyse user movements. This is recorded, by the handheld radios built in GPS.
So this software, in conjunction with Entel POC handhelds, give you a two-way radio communications system that has almost unlimited range coverage, instant communication, GPS tracking of your employees, and a voice record of conversations.
A Summary of the software’s features is below:
An operator can quickly access the movement history and keep tracking the selected user. The coordinates are displayed with reference to the time of change. E-PoC Recorder has the ability to export popular GPS data formats (such as CSV) for importing data into the mapping software, such as Google Earth or any other similar software to create a 2D virtual artwork on a large scale.
View the history of login changes. Allows to keep tracking of what point in time the user data has been modified.
Individual and Group Call Recording
It is available for E-PoC Recorder users to track and export every individual and group call to the PC. The call data is also available – time, duration, channel data, login and alias. This data can be provided by both, calling user and accepting user.
Emergency Call Recording
With the function of tracking and recording every emergency call, all the emergency calls can be examined for compliance with applicable procedures in critical situations. Displays the data for each call with a possibility to export it.
View the user’s movements through the channels. This feature allows you to track the user’s actions, the titles and time of the visited channels.
View login history of clients – E-PoC Smartphone App or E-PoC Dispatcher. Allows you to know the exact time of user’s login and logout.
View data about all written communication on a server. E-PoC Recorder users can view the sender and recipient information as well as read the text of each message. All emergency messages are highlighted by red to quickly evaluate a severity status. It is possible to export the text message or transferred file to a local drive.
E-PoC Recorder has the ability to export all data in CSV format and download the recordings in wav file format.